Reservations & Administration Executive
About the venue:
Nestled in the heart of Singapore, ATLAS is a landmark of the region's cocktail culture, celebrated for its spectacular Art Deco setting and world-class hospitality. Our culinary program complements the bar with a refined, strong European cuisine style, alongside our world class Drinking Menu, Gin Collection and Wine Program.
About Job Position:
The Reservations & Administration Executive supports the Events & Reservations Manager with day-to-day reservation enquiries, guest communications and office administration support. The role is responsible for ensuring reservations are managed efficiently while providing reliable administrative support to the wider team.
The ideal candidate will have excellent communication skills, strong organisational abilities, and the ability to manage multiple priorities effectively in a fast-paced hospitality environment. We are looking for someone who is proactive, reliable, organised, and detail-oriented, with a professional approach to both guest-facing and administrative responsibilities.
Key responsibilities will include managing reservation enquiries and bookings, maintaining accurate records and databases, coordinating correspondence, preparing documents and reports, assisting with office administration, and providing day-to-day support to the Reservations & Operations team.
Previous experience with reservations systems, particularly SevenRooms, will be highly regarded. You must be guest-oriented and confident in communicating clearly and professionally with guests and colleagues, ensuring information is handled accurately and efficiently.
The successful candidate will have a positive and approachable personality, strong attention to detail, and a genuine enthusiasm for hospitality. You will work closely with the reservations and operations teams to ensure both guest requirements and administrative tasks are completed to a high standard.
As a valued member of our team, you will gain valuable experience across reservations, guest relations, office administration, and hospitality operations, while working alongside experienced industry professionals and gaining exposure to the wider food and beverage environment.
Duties and Responsibilities:
- Ensure that all reservation enquiries are handled in a professional and time sensitive manner
- The primary point of contact for all written enquires between ATLAS and our guests
- Facilitates all guest needs and expectations in ATLAS by providing exceptional service
- Ensure that all standard procedures, rules, regulations and sequence of service are implemented
- Provide service that reflects the high standards of ATLAS and exceed all guest expectations
- Support any activities of the management
Do you thrive in a fast-paced environment? At ATLAS, we embrace the excitement and energy of a fast-paced environment. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself and grow as a professional.
If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced professional or just starting your journey in hospitality, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.
Are there other benefits?
Our commitment to growth extends to our Employees, and if you have a genuine passion for guest experiences as well as all things food and drink, ATLAS is the ideal place for you to thrive.
Join our team and enjoy fantastic benefits, including:
- Annual Wage Supplement (AWS): As a valued member of our team, you will be eligible for an Annual Wage Supplement (AWS), recognising your continued contribution and commitment to the company.
- Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to competitive wages, we offer an annual work anniversary incentive to celebrate your work anniversary with us.
- Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.