Operation Supervisor

Job Description & Requirements

• Analyze and consult logistics software to determine and verify delivery schedules and maximize the amount of product that gets to each customer along the route
• Collaborate with sales professionals to understand customer needs and specific requirements, customize delivery needs and provide sales people with tools like pricing sheets and product information and specs
• Communicate with customers to get feedback that can be used in improving processes and customer service; assist in solving problems and providing consulting assistance to create brand loyalty and lasting relationships
• Discuss distribution patterns, policies and product availability with distributors to identify agreements and create contracts; negotiate with distributors to find the ones that offer competitive pricing and high quality product or material
• Prepare reports that include sales data, financial activity, performance outcomes, goal achievement and overall productivity to present to executive management
• Consult with other departmental managers to determine sales, discounts or promotions and verify that all sales people are familiar with the details of what is being offered
• Participate in training and evaluating members of the sales team and providing helpful feedback concerning the achievement of personal and team goals
• Oversee general administrative work including planning meetings, making phone calls and distributing scheduling and job assignments

EA License No.: 16C7994 EA Personnel ID: R1544742