Sales Admin

Your tasks

1. Job Summary / 职位简介 We are looking for a responsible, organised and detail-oriented Sales Administrator to join our team. The successful candidate will support daily sales operations, process customer orders, prepare sales documents, coordinate with warehouse and delivery teams, and handle customer enquiries. The ideal candidate should have good communication skills, be able to multitask and work efficiently in a fast-paced environment. Experience in sales administration, order processing or the food wholesale and distribution industry will be an advantage.

我们正在招聘一名认真负责、细心且有组织能力的 销售行政助理 加入团队。主要负责协助日常销售行政工作、处理客户订单、准备销售相关文件、协调仓库及送货团队，并处理客户咨询。应聘者需具备良好的沟通能力，能够同时处理多项工作，并适应快节奏的工作环境。有销售行政、订单处理或食品批发与配送行业经验者优先考虑。

2. Job Responsibilities / 工作职责

• Provide daily administrative and operational support to the sales team.
• Process customer orders accurately and efficiently.
• Prepare quotations, invoices, delivery orders (DO) and other sales-related documents.
• Coordinate with warehouse staff and delivery drivers to ensure timely order fulfilment.
• Handle customer enquiries regarding product availability, pricing, orders and delivery schedules.
• Monitor and follow up on outstanding orders, pending deliveries and customer requests.
• Check stock availability and coordinate with the warehouse team when necessary.
• Update and maintain customer records, product information and sales databases.
• Assist in preparing daily, weekly and monthly sales reports.
• Liaise with customers, suppliers and internal departments to ensure smooth sales operations.
• Assist with payment follow-ups and coordinate with the Accounts Department when required.
• Maintain proper filing and documentation of sales transactions.
• Handle customer feedback and assist in resolving order or delivery discrepancies.
• Perform other administrative duties assigned by management.

• 协助销售团队处理日常行政及营运工作。
• 准确、及时地处理客户订单。
• 准备报价单、发票、送货单（DO）及其他销售相关文件。
• 与仓库人员及送货司机协调，确保订单按时完成及配送。
• 处理客户有关产品库存、价格、订单及送货安排的咨询。
• 跟进未完成订单、待配送货物及客户要求。
• 核对产品库存，并在需要时与仓库部门协调。
• 更新及维护客户资料、产品信息和销售记录。
• 协助准备每日、每周及每月销售报告。
• 与客户、供应商及公司内部部门沟通，确保销售流程顺利进行。
• 必要时协助跟进客户付款，并与会计部门协调。
• 妥善整理及归档销售文件和交易记录。
• 处理客户反馈，并协助解决订单或送货数量不符等问题。
• 完成管理层安排的其他行政工作。

Requirements

• Minimum GCE 'N' Level, 'O' Level or equivalent qualification.
• Previous experience in sales administration, order processing or customer service is preferred.
• Proficient in Microsoft Office, especially Excel and Word.
• Experience using AutoCount or similar accounting/inventory systems is an advantage.
• Good communication and interpersonal skills.
• Able to communicate effectively in English; additional language skills are an advantage.
• Detail-oriented, organised and able to multitask.
• Responsible, punctual and willing to learn.
• Able to work independently and as part of a team.
• Able to handle work efficiently in a fast-paced environment.
• Experience in food wholesale, distribution, logistics or FMCG industries is an advantage.

• 至少拥有 GCE 'N' Level、'O' Level 或同等学历。
• 有销售行政、订单处理或客户服务经验者优先。
• 熟悉 Microsoft Office，尤其是 Excel 和 Word。
• 熟悉 AutoCount 或类似会计、库存管理系统者优先。
• 具备良好的沟通及人际交往能力。
• 能够使用英语进行工作沟通，掌握其他语言者更佳。
• 工作细心、有条理，能够同时处理多项任务。
• 有责任心、守时，愿意学习。
• 能够独立完成工作，也能与团队合作。
• 能够适应快节奏的工作环境。
• 有食品批发、配送、物流或快速消费品（FMCG）行业经验者优先。

What we offer

• Annual Leave and Medical Leave in accordance with Singapore employment regulations.
• CPF contributions for eligible employees.
• Overtime pay where applicable.
• Other benefits according to company policy.

• 依据新加坡雇佣法规享有年假及病假。
• 符合资格的员工享有 CPF 公积金缴纳。
• 加班费（如适用）。
• 其他员工福利依据公司规定。