retail store supervisor

Education:

Secondary (high) school graduation certificate.

Work site environment:

Non-smoking. Air conditioned. Jewellery (fine).

Work setting:

Retail service establishment. Various locations. Retail business. On-site customer service. Jewellery store.

Tasks:

• Supervise staff (apprentices, stages hands, design team, etc.).
• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Teach interest or professional development courses.
• Authorize payments by cheque.
• Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions.
• Order merchandise.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.
• Manage cash.
• Oversee payroll administration.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Supervision:

3-4 people. 5-10 people.

Type of materials:

Gold.

Computer and technology knowledge:

• iOS.
• MS Outlook.
• Inventory control software.
• Point of sale system.

Art or fashion design experience:

Jewellery.

Area of specialization:

Retail store.

Security and safety:

Bondable. Criminal record check. Credit check.

Transportation/travel information:

Own transportation.

Work conditions and physical capabilities:

Work under pressure. Attention to detail. Combination of sitting, standing, walking. Walking. Standing for extended periods.

Personal suitability:

Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Dependability. Excellent written communication. Initiative. Ability to multitask.

Employment terms options:

Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

Shift. Morning. Day. Weekend. Overtime required. Overtime available.

Support for persons with disabilities:

Offers mentorship, coaching and/or networking opportunities for persons with disabilities .

Support for newcomers and refugees:

Offers mentorship programs that pair newcomers and/or refugees with experienced employees .

Support for youths:

Offers mentorship, coaching and/or networking opportunities for youth.

Support for Veterans:

Offers mentorship, coaching and/or networking opportunities for Veterans.

Support for Indigenous people:

Offers mentorship, coaching and/or networking opportunities for Indigenous workers .

Support for mature workers:

Offers mentorship, coaching and/or networking opportunities for mature workers .

Supports for visible minorities:

Offers mentorship programs that pair members of visible minorities with experienced employees.