Assistant Operations Manager

Responsibilities:

Assist in planning and coordinating daily freight forwarding and haulage operations. Monitor truck, container, and cargo movement from pickup to delivery. Coordinate drivers, dispatch officers, fleet personnel, and operational staff. Follow up on shipping lines, terminals, ports, documentation, and customer requirements. Monitor job orders and ensure timely completion of deliveries. Supervise operational staff and ensure compliance with Company policies and SOPs. Provide customers with updates and resolve operational issues and complaints. Prepare daily, weekly, and monthly operational reports. Monitor operational expenses and support cost-control initiatives. Ensure proper documentation, safety compliance, and incident reporting. Identify operational challenges and recommend improvements to improve efficiency and service delivery.

Requirements:

Minimum of an OND qualification Minimum of 1 year of experience in a similar role