Sales Manager
Your tasks
Key Responsibili0es
- Prepare and implement sales plans and targets aligned with the restaurant’s business
objec0ves.
- Iden0fy and aSract new customers through direct sales, networking, referrals, and
promo0onal ac0vi0es.
- Develop corporate, group dining, event, catering, and partnership opportuni0es where
applicable.
- Maintain strong knowledge of the restaurant’s menu, pricing, packages, and
promo0onal offers.
- Plan and coordinate sales promo0ons and customer engagement ac0vi0es to increase
revenue.
- Build and maintain rela0onships with customers, corporate clients, and business
partners.
- Respond to enquiries, prepare proposals or quota0ons, and follow up on poten0al sales.
- Monitor sales performance, customer leads, conversion rates, and promo0onal results.
- Coordinate with the Opera0ons Manager to ensure sales commitments can be properly
delivered.
- Prepare sales reports and recommend strategies to improve customer acquisi0on,
repeat business, and revenue growth.
Specific Responsibilities
- Help analyze sales data, set monthly sales targets, and find new customer opportunities.
- Manage customer information, track sales leads, and support digital marketing efforts.
- Manage relationships with partners and assist in contract negotiations.
- Prepare regular sales reports, track customer and product performance, and present findings.
- Track customer feedback, follow up on client issues, manage customer accounts, and ensure a high level of satisfaction.
- Help track team performance, provide support to junior staff, and assist in setting goals.
Requirements
Competencies
- Creating sales plans, understanding market trends, and using forecasting tools.
- Using CRM systems, tracking leads, and managing customer information digitally.
- Identifying business clients, managing relationships, and negotiating deals.
- Creating sales reports, analyzing sales data, and tracking performance.
- Managing customer relationships, tracking satisfaction, and using CRM systems to enhance customer retention.
- Supervising teams, setting performance goals, and providing feedback.
Other
Duration: 6 months