Education Operations & Growth Coordinator
Chinese Learning Buddy Pte. Ltd. is a Singapore-registered education technology company dedicated to developing practical online learning and teaching solutions.
We currently operate two education platforms:
Chinese Learning Buddy – a digital Chinese learning platform primarily designed for students in Singapore.
Online Tutor Alliance – an online education platform connecting tutors and learners through one-to-one lessons, small-group live classes and recorded courses.
We are currently expanding the operations of Online Tutor Alliance and are looking for a proactive, bilingual Education Operations & Growth Coordinator to support the platform's day-to-day operations and growth.
Key Responsibilities
- Respond to enquiries from students, parents and tutors through WhatsApp, email and social media
- Follow up with prospective students and parents regarding classes and enrolment
- Assist tutors with registration, profile completion and course setup
- Support tutor recruitment and initial screening
- Follow up with tutors and help encourage suitable course launches
- Assist with the promotion of tutors, group classes and recorded courses
- Support social media planning and basic digital marketing activities
- Track leads, enrolments, tutor applications and follow-up status
- Help maintain smooth day-to-day platform operations
- Identify practical opportunities to improve user growth and engagement
- Provide simple weekly updates on operations and performance
Requirements
- Fluent spoken and written English and Mandarin Chinese
- Comfortable communicating with parents, students, tutors and our team in both languages
- Diploma or equivalent qualification
- 1–3 years of relevant experience preferred
- Strong communication, customer service and follow-up skills
- Organised, proactive and able to work independently
- Comfortable using WhatsApp, social media, Microsoft Office and online collaboration tools
- Experience in education, tuition centres, EdTech, student enrolment, customer service, sales, marketing or platform operations would be an advantage
Working Arrangement
- Part-time
- Fully remote
- Flexible working hours
- Initial workload is expected to be relatively light and will grow gradually with the platform
Compensation
The role offers a monthly base allowance plus performance-based incentives / revenue sharing.
As Online Tutor Alliance grows, the responsibilities, working hours and compensation of the role may also increase. For the right candidate, there is potential to grow into a larger operations role in the future.
We are looking for someone who is not only interested in completing individual tasks, but who is willing to grow together with an early-stage education platform and gradually take greater responsibility for its operations.
Online Tutor Alliance operated by Chinese Learning Buddy Pte. Ltd.
Skills: Business Development, Customer Service, Marketing Communications, Digital Marketing, Problem Solving, Communication Skills, English Language, Social Media, Sales Strategy, Administration, Chinese Language, Microsoft Office, Time Management, Teamwork, Sales and Marketing