Senior IDC Solution Manager

1. IDC Solution Design and Development

• Lead the design and development of IDC technical solutions, covering intelligent operations, network automation, infrastructure resource management and AI-enabled operations.
• Analyze customer requirements and develop practical, scalable and cost-effective solutions to improve IDC operational efficiency and service quality.
• Provide technical consultation and support pre-sales activities, including solution proposals, technical presentations and cost estimation.

2. Intelligent Operations Platform Development

• Lead the planning, design and implementation of IDC intelligent operations platforms, covering requirements analysis, product design, development coordination, testing, acceptance and deployment.
• Drive the implementation of autonomous network and AI-enabled operations capabilities, including automated network configuration, equipment inspection, intelligent resource management and automated auditing.
• Coordinate R&D, network engineering and operations teams to ensure successful platform development, integration and deployment.

3. ICT Project Management and Delivery

• Lead end-to-end IDC and ICT project delivery, covering requirement assessment, solution design, project planning, resource coordination, implementation, testing and acceptance.
• Manage project scope, timelines, resources and risks to ensure successful delivery and achievement of project objectives.
• Coordinate internal teams, customers and external partners to resolve technical challenges and ensure project quality.

4. Enterprise Technical Support

• Provide technical consultation and solution support to enterprise and government customers, including customer requirement analysis, technical proposals and solution presentations.
• Work closely with sales and business development teams to support customer engagement, identify business opportunities and facilitate project implementation.

5. Technical Standards and Regional Capability Development

• Participate in the development of IDC/AIDC technical standards, operational specifications and service-level agreements (SLAs).
• Develop technical documentation, training programmers and competency assessment materials, and promote knowledge transfer and the replication of best practices across regional markets.

Job Requirements

1. Bachelor's degree or above in Telecommunications, Electronic Information Engineering, Integrated Circuit Engineering or a related technical discipline.
2. Minimum 8 years of relevant professional experience in the telecommunications, IDC, network operations or ICT solutions industry, with solid knowledge of IDC operations, network infrastructure and resource management. Relevant professional certifications will be an advantage.
3. Proven experience in IDC solution design and intelligent operations platform development, covering requirements analysis, product planning, technical design and implementation.
4. Strong understanding of AI-enabled operations, autonomous networks, network automation and intelligent resource management, with proven experience in leading end-to-end IDC/ICT projects and delivering technical solutions for large enterprises and government customers.
5. Good command of both written and spoken English and Chinese is required for customer engagement, technical documentation and coordination with regional stakeholders.