Client Experience Specialist

Client Care Specialist

• Location: East Singapore
• Schedule: 6 days/week (Includes Weekends & PH)

Responsibilities

• Manage daily walk-in customer enquiries to provide timely and effective service
• Oversee data management and correspondence with company suppliers to ensure smooth operational workflows
• Collaborate with team members to build and strengthen the company’s client care team
• Identify and implement improvements to enhance the company’s client experience processes
• Communicate clearly in English to assist a diverse range of clients and partners

Company Overview

Chiang Kong Craftsman Pte Ltd is located in East Singapore, specializing in client care and operational support to enhance service standards and supplier coordination.