Inventory Clerk

Chalé Now is a fast-growing food and grocery delivery platform connecting customers to their favorite meals and everyday essentials. We are looking for a detail-oriented, organized, and proactive Inventory Clerk to manage stock levels, track inventory movement, maintain accurate records, and ensure timely product availability for smooth operations and order fulfilment.

Location Requirement: Applicants must reside in or around Kaneshie, East Legon, and Spintex.

Role Overview

The Inventory Clerk is responsible for maintaining accurate inventory records, verifying product availability in assigned stores, tracking Products Not Available (PNA), validating product information, and sourcing product images for the online catalogue. The role supports improved stock accuracy, reduced order cancellations, and a reliable customer shopping experience.

Key Responsibilities

A. Manual Inventory Updates

Conduct manual inventory updates for assigned special categories not fully integrated with automated inventory systems.

Visit stores to verify physical stock and ensure platform inventory reflects actual product availability.

Identify and correct discrepancies between physical stock and system records.

Liaise with store personnel on stock movements and availability.

Complete updates within established timelines, maintain accurate records, and escalate recurring discrepancies.

B. PNA Tracking

Monitor and investigate Products Not Available (PNA) reported during order fulfilment.

Verify stock availability and identify products incorrectly marked as unavailable.

Maintain PNA tracking records, identify recurring issues, and recommend corrective actions to reduce stock-related order cancellations.

C. Product Confirmation and Validation

Verify product names, brands, sizes, variants, prices, and packaging against physical products and authorized records.

Report discrepancies to the category manager or catalogue team.

D. Product Image Sourcing

Source high-quality product images in-store.

Ensure images accurately represent the corresponding products.

Submit images to the catalogue team and track outstanding image requirements.

E. Reporting and Operational Support

Maintain accurate inventory records, tracking sheets, and verification logs.

Conduct store visits and coordinate with store personnel to resolve stock issues.

Support catalogue quality assurance, stock audits, and investigations into stock-related order cancellations.

Prepare regular activity reports and escalate unresolved issues.

Requirements & Qualifications

Minimum of an SHS certificate or equivalent; a relevant diploma is an advantage.

Basic proficiency in Microsoft Excel, Google Sheets, and digital inventory systems.

Strong attention to detail, numerical accuracy, organizational skills, and problem-solving abilities.

Good communication skills, integrity, and the ability to work independently and collaboratively.

Willingness to travel between assigned stores as required.

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