N2 Support Technician M/F

N2 Support Technician M/F

Job Description

You will join our engineering services center and take part in strategic industrial projects, where technical excellence, quality, and mastery of complex systems are essential. In collaboration with our teams, you will participate in the design, development, validation, and optimization of solutions throughout their life cycle, in an environment that promotes learning, skill development, and access to training and certifications.

If you wish to join our teams in Valence and support the major players in the defense field, this advertisement may interest you.

Technical Stack: Windows, macOS, Linux, Microsoft Office Suite, messaging software, ticketing software, remote access tools.

Functions and responsibilities

• Respond to user support requests by phone, email, or in person.
• Identify and resolve hardware and software issues.

• Install and configure computer hardware and software.
• Perform maintenance tasks to prevent failures.

• Train users on new technologies and write guides and procedures.

#LI-AL15

Qualities required to succeed in this role

With a Bac+2 level of education, you have at least 2 years of experience as an N2 support technician.

Your skills are as follows:

• IT support skills
• English (B2/C1)

The position also requires:

• Problem-solving ability
• Communication

• Methodical and rigorous with an interest in electronics
• Team spirit

CGI is an inclusive employer attentive to applications from people with disabilities, the career progression of men and women, and the well-being of our LGBT+ employees. Our commitment to diversity and inclusion has been recognized by obtaining the inclusive recruitment label, awarded by Job in Live, a specialist in inclusive recruitment. For the sake of accessibility and clarity, the median point is not used in this advertisement. All terms used refer to both the feminine and masculine genders.

Together, as owners, let's put our expertise to work.

Life at CGI is anchored in ownership, teamwork, respect, and a sense of belonging. With us, you will be able to exploit your full potential because.

We invite you to become an owner from day 1 as we work together to make our dream a reality. This is why we refer to ourselves as CGI associates, rather than employees. We benefit from the rewards of our collective success and actively contribute to the direction and strategy of our company.

Your work creates value. You will develop innovative solutions and build lasting relationships with your colleagues and clients, while having access to global capabilities to realize your ideas, seize new opportunities, and benefit from cutting-edge sectoral and technological expertise.

You will evolve your career by joining a company built to grow and last. You will be supported by leaders who care about your health and well-being and who will allow you to seize opportunities to perfect your skills and broaden your horizons.

This same commitment to equity extends to our use of technology. To support our recruitment team, AI tools may be used to assist in the evaluation of applications, without ever replacing human judgment. All hiring decisions remain entirely in the hands of our recruitment professionals.

Join us, one of the largest IT and management consulting firms in the world.