Digital Workplace Project Manager F/M

Digital Workplace Project Manager F/M

Job Description

Our teams, based in Nantes, are responsible for hosting Retail Suite solutions for our large-scale retail clients, from managing the data center, hypervisors, and the network, to the operational maintenance of middleware (application servers, databases, etc.).

Technical Stack / Project Environment: Workstation, Office 365, Intune, Printing, Videophony

Functions and responsibilities

The project manager will lead projects with low management complexity, with a limited number of stakeholders, few entities involved, visible to middle management/local management, and with budgets in the lower range of the Client project portfolio. Their responsibilities:

Project Management:

• Planning - Roadmap: milestones, contributors, RACI.
• Cost management: Forecasting & budgetary control.

• Risk management: Anticipation, identification, workaround.
• Project communication: Progress dashboards, status reports.

• Change management (Consulting).
• Continuous improvement.

Strategy & organization:

• Coordination & mobilization of multidisciplinary project actors.
• Indicator monitoring: SLA, KPI. RACI. Workload plan. Planning.

• Organization and facilitation of workshops (promoting usage, measuring user satisfaction).
• Preparation & Minutes of Committees (Kick off, Copil, Coproj, Costrat).

• Budget management, Invoicing monitoring.

Solutions and technical skills:

• Workstation renewal and migration: team coordination, lifecycle management, deployment management (milestones, migrations, reporting), budget management, quality and compliance monitoring.
• Exchange Migration: mailbox migration, management of the partitioning of mailboxes to be migrated to O365, user data migration, NAS data migration, domain management, implementation of SFTP flows, exchange Sharing contact via the Cross Tenant, Free/busy calendar.

• Knowledge of the deployment and integration of videoconferencing solutions (ensuring interoperability of solutions, operation and improvement) and smartbuilding (room reservation, dynamic signage, IoT sensors, signage).
• Knowledge of environments: Cloud (Azure, Microsoft Entra ID, Intune), virtualization (VMWare, HyperV, Cytrix (XenDesktop, XenApp, XenServer)).

• Knowledge of tools / software: M 365, MS Project, MS Visio, Copilot, Service Now, Service Now, EasyVista, Sharepoint.

Transversal skills:

• Previous experience in similar deployment projects is required.
• A recognized certification in project management.

• Ability to identify areas for improvement and contribute to innovation in the field of connected spaces.
• Good knowledge of videoconferencing tools (Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, etc.).

• Technical knowledge in networking, audiovisual, and IT integration.

By joining CGI, you benefit notably from a complete range of training (technical, professional, personal development, etc.), flexibility thanks to our teleworking agreement (up to 3 days of teleworking per week), an advantageous leave policy (27 days of paid leave, RTT, seniority leave and sick child leave, etc.), and an interesting benefits package (stock purchase plan, profit sharing, CSE, etc.).

Qualities required to succeed in this role

With a Master's degree (BAC+5), specialized in IT, you have a first experience within a client or project team.

You master the following technical skills:

Microsoft 365 (Windows 10 -11, Exchange, Active directory, MDM AirWatch, SharePoint, OneDrive, Teams, W10/W11/SCCM/WorkspaceOne/Intune).

You are or you have:

• Assertiveness.
• Stress management.

• Availability and neutrality.
• Result orientation.

• Rigor.
• Autonomy and a taste for teamwork.

• Dynamism and Reactivity.
• Ease in communicating and facilitating cross-functional cooperation.

• Good oral and written communication in English.
• Writing skills.

• Ability to facilitate meetings and organize presentations.
• English (B2).

CCGI is an inclusive employer attentive to applications from people with disabilities, the career progression of men and women, and the well-being of our LGBT+ employees. Our commitment to diversity and inclusion has been recognized by obtaining the inclusive recruitment label, awarded by Job in Live, a specialist in inclusive recruitment. For the sake of accessibility and clarity, the median point is not used in this advertisement. All terms used refer to both female and male genders.

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