Senior Executive, Quality Management (Healthcare)

About the company

A leading healthcare provider is seeking a Senior Executive, Quality Management to support and drive quality improvement initiatives, patient safety standards, and regulatory compliance across its operations.

Your tasks

Job Responsibilities

• Manage incidents, customer feedback and complaints, ensuring timely resolution and implementation of preventive measures
• Identify and assess risks to patient safety and quality of care
• Develop strategies to mitigate risks and enhance clinical quality and patient safety outcomes
• Monitor, analyse and evaluate data to assess effectiveness of quality programmes and initiatives
• Collaborate with internal stakeholders and external consultants to achieve and maintain certifications
• Support implementation of healthcare regulatory requirements, including data protection and health information policies
• Work with cross-functional teams to review and improve healthcare processes, workflows and procedures
• Track and maintain quality indicators (productivity, customer satisfaction, incidents, feedback) and prepare management reports
• Maintain document control and oversee organisation-wide documentation inventory
• Manage and track external correspondences with regulatory bodies

Requirements

Job Requirements

• Min.Diploma in any discipline
• Min. 3 years of relevant experience in quality management, preferably within the healthcare sector
• Experience in quality assurance, quality improvement, patient safety, and/or personal data protection
• Sound knowledge of statutory regulations and healthcare-related guidelines across all areas of healthcare operations
• Exposure to Root Cause Analysis (RCA) and Failure Modes and Effects Analysis (FMEA) will be advantageous

How to apply

Looking for a change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg

Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225

Other

• 5-Day Work Week: Mondays – Fridays , 8:30am to 6:00pm
• Location: East
• Basic Salary: Up to S$4500 (commensurate with experience) + Attractive Benefits
• Industry: Healthcare