Healthcare Quality Management Executive

5-Day Work Week: Mondays – Fridays , 8:30am to 6:00pm

Location: East

Basic Salary: Up to S$4,200 (commensurate with experience) + Attractive Benefits

Industry: Healthcare

A leading healthcare provider is seeking a Quality Management Executive to support and drive quality improvement initiatives, patient safety standards, and regulatory compliance across its operations. Job Responsibilities: Manage incidents, customer feedback and complaints, ensuring timely resolution and implementation of preventive measures

Identify and assess risks to patient safety and quality of care

Develop strategies to mitigate risks and enhance clinical quality and patient safety outcomes

Monitor, analyse and evaluate data to assess effectiveness of quality programmes and initiatives

Collaborate with internal stakeholders and external consultants to achieve and maintain certifications

Support implementation of healthcare regulatory requirements, including data protection and health information policies

Work with cross-functional teams to review and improve healthcare processes, workflows and procedures

Track and maintain quality indicators (productivity, customer satisfaction, incidents, feedback) and prepare management reports

Maintain document control and oversee organisation-wide documentation inventory

Manage and track external correspondences with regulatory bodies

Job Requirements: Min.   Diploma in any discipline

Min. 3 years of relevant experience in quality management, preferably within the healthcare sector

Experience in quality assurance, quality improvement, patient safety, and/or personal data protection

Sound knowledge of statutory regulations and  healthcare-related guidelines  across all areas of  healthcare operations

Exposure to Root Cause Analysis (RCA) and Failure Modes and Effects Analysis (FMEA) will be advantageous

Looking for a change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225| Mobile no.: 89038330