Customer Account (Sales Administration) Specialist (Aerospace/ Up to $5500) Ref: GAS

• 5-day work week: Mondays to Fridays
• Conducive work environment
• Competitive salary and Benefits

Our client is a global MNC of adhesives, coatings, and vibration and motion control solutions for the aerospace, defence, automotive and industrial sectors is seeking for a passionate and suitable candidate to join the growing team!

Job Responsibilities:

• Serve as the main point of contact for key customers on order management, sales support and aftersales enquiries across Asia Pacific.
• Support Aerospace & Defence sales activities for Original Equipment Manufacturers(OEMs) and Maintenance, Repair and Overhaul (MRO) customers.
• Manage end-to-end order processing, including order review, entry, quotation requests and delivery follow-up.
• Build strong relationships with key/global account managers and customers to support agreed business processes and service requirements.
• Partner with the sales team to support existing accounts and new programme launches.
• Review and follow up on customer order terms, accounts receivable, credit terms and payment deductions within assigned authority.
• Coordinate with relevant teams to resolve delivery delays, product quality concerns, returns and order-related issues.
• Liaise with planning, manufacturing, engineering, quality, logistics and finance teams to meet customer requirements.
• Prepare expense and sales reports, analyse forecasts and support internal and customer planning activities.
• Identify and recommend process improvements to enhance operational efficiency and customer satisfaction.
• Organise and participate in customer calls, regional sales meetings and trade shows as required.

Job Requirements:

• Minimum Diploma and above in Business Management, Engineering with equivalent work experience.
• Minimum 4-5 years of relevant experience in sales administration, customer support, supply chain, logistics and import/export operations.
• Strong interpersonal and written communication skills to liaise with regional counterparts and build customer relationships.
• Strong analytical and problem-solving skills
• Good planning, time management and project management skills to handle multiple priorities.
• A collaborative team player who remains calm and customer-focused under pressure.
• Proficient in SAP, Business Intelligence (BI) tools and Microsoft applications
• Willing to travel approximately 20% of the time, including at short notice when required.

Interested and suitable candidates, please email your CV in MS Word to ammerlinelam@celecti.com.sg

Ammerline Lam Sze Yi CEI Reg. No.: R1104463 Celecti Pte Ltd EA Licence: 16C8045