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HR & Operations Manager

Celeb Laser and Aesthetics ClinicLagosroam-ngpublished 10/19/2026
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Your tasks

  • Oversee daily business operations and ensure smooth workflow.
  • Manage staff recruitment, onboarding, attendance, performance, and discipline.
  • Develop and implement operational policies and standard operating procedures (SOPs).
  • Monitor staff productivity and ensure accountability across departments.
  • Maintain exceptional customer service standards and resolve customer complaints professionally.
  • Identify opportunities to improve business performance, revenue, and operational efficiency.
  • Manage staff schedules, internal communication, and administrative processes.
  • Monitor operational expenses and ensure efficient use of company resources
  • Prepare operational reports and provide management with recommendations for business improvement.
  • Ensure professional conduct, workplace cleanliness, and adherence to company standards.

Requirements

  • Bachelor’s degree in business administration, human resources, operations management, or a related discipline.
  • Minimum of 3 years’ relevant operations management experience.
  • Previous experience in a reputable, well-established organisation is essential.
  • HR management experience is highly desirable.
  • Strong understanding of business operations, staff management, and organisational development.
  • Demonstrated ability to improve operational efficiency and contribute to business growth.
  • Excellent customer service and client relationship management skills.
  • Strong leadership, problem-solving, and decision-making abilities.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office and relevant administrative software.
  • Must be professional, well-groomed, organised, and detail-oriented.
  • Must demonstrate integrity, discretion, punctuality, and a strong sense of responsibility.

Key Skills

  • Operations Management
  • Human Resource Management
  • Staff Recruitment and Performance Management
  • Customer Service Excellence
  • Business Development and Growth Strategy
  • Leadership and Team Management
  • Conflict Resolution
  • Process Improvement and SOP Implementation
  • Administrative Management
  • Report Writing and Data Analysis
  • Time Management and Organisation

Ideal Candidate

  • We are looking for someone proactive, confident, disciplined, and commercially minded.
  • The successful candidate must be able to manage people effectively, enforce company policies fairly, maintain high professional standards, and identify practical ways to grow the business.
  • Experience in healthcare, hospitality, luxury retail, beauty, or other customer-focused industries will be an advantage.

How to apply

  • Interested and qualified candidates should submit their CV through Jobberman, highlighting their relevant operations management experience, HR expertise, leadership achievements, and previous employers.

Other

*Location: Lekki Phase 1, Lagos Remuneration: NGN** 250,000-325,000 Monthly

Note: Only candidates who meet the minimum experience and qualification requirements will be considered.