Bilingual Customer Service - On-site

About the company

'Ciudad Maderas, a national leading company in the construction of Premium Residential Developments with more than 30 years of experience in the sector and presence in the South, Center, and North regions of the country, invites you to join our team.'

Your tasks

Requirements

• Education: High School / Bachelor's Degree.
• Experience: 2 years as Call Center Executive, Bilingual Customer Service.
• Skills: Proficiency in Office Suite (Intermediate Excel), customer service, excellent spelling and writing. English B2-C1

Requirements

What are we looking for? We are looking for committed and passionate candidates who wish to grow professionally and contribute significantly to the success of our current and future projects.

What we offer

Main Activities

• Customer service in person and through different channels: calls, email, chat, and WhatsApp.
• Reception of customer requests, advisory.
• Attention and follow-up to requests or requirements until closure.
• Assignment of procedures to internal areas, application of satisfaction surveys, reports, etc.

How to apply

We Offer

• Schedule: Monday to Friday 9:00 am to 6:00 pm and Sat 9:00 am to 2:00 pm
• Work Zone: Centro, Merida.
• Compensation: Competitive weekly salary.
• Benefits: Statutory benefits, additional benefits for your well-being, weekly payments.
• Professional Development: Training and growth opportunities.

Other

Vacancy available: Bilingual Customer Service - On-site

Interested in being part of our team? Apply and send your updated CV through this medium and be part of the largest real estate company in Mexico! “The request for medical certificates, non-pregnancy certificates, and Human Immunodeficiency Virus is prohibited as a requirement for entry, permanence, or promotion in the job.”

All information made available through the official media and/or channels of the Commercial Group named “CIUDAD MADERAS” is of an advertising and informative nature, in accordance with the current legislation in the United Mexican States. Therefore, this medium serves as a communication channel, but not as a tool for the provision of services; consequently, it is the total responsibility of “THE APPLICANT” to access the sites referred to by the advertising, assuming the obligation to verify and know the terms of the vacancies offered by “CIUDAD MADERAS”. The copying, review, use, and/or distribution of said information without the written authorization of “CIUDAD MADERAS” is prohibited.-Requirements- Minimum education: Upper secondary education -Bachillerato General 2 years of experience Languages: English Keywords: care, costumer, cliente