Coordinate Daily Operations: Oversee routine soft servicesincluding cleaning, horticulture, waste management, and pest control services.
On-Site Supervision: Conduct regular site walks andinspections to ensure appointed vendors execute tasks according to technicalspecifications.
SLA & Safety Compliance: Monitor vendor performance androutine inspections strictly in accordance with agreed Service Level Agreement(SLA) terms, WSH requirements and the Master Maintenance Schedule.
Stakeholder Engagement & Inspections
Joint Inspections: Arrange and participate in weekly jointinspections with FMM and HTA representatives for housekeeping, landscaping, andpest control services.
Customer Relations: Act as the primary on-site point ofcontact (POC) to professionally attend to, log, and resolve operationalcomplaints raised by FMM or HTA representatives.
Contract & Financial Administration
Procurement & Documentation Review: Obtain Quotationsfrom vendors, raise (POs) and (FIDs) as required; track all active andcompleted works requested by FMM/HTA.
Follow up with external vendors regarding monthlymaintenance schedules, quotations, variations, claims, and invoicing.
