Customer Service Representative

Cattasaurus LLC (TAT ECOM JSC.)TP. Hồ Chí Minh – [remote]vietnamworkspublished 10/20/2026
Must-have:AIE-Commerce
Machine translation — original language: Vietnamese.Show original

About the company

Cattasaurus is a cat product brand (cat cave, water fountain, litter box) sold in the US via Shopify, Amazon, Walmart, and TikTok Shop websites. Customers are Americans, contacting via English through email, Facebook, and marketplace messages. All messages focus...

Your tasks

2. What is this job

Requirements

4. Requirements

4.1. Mandatory

  • English: good reading comprehension of customer emails (equivalent to B2 / TOEIC 650+); able to write basic emails, with the use of AI support for drafting.
  • Minimum 01 year of experience in customer service; preference for e-commerce or foreign customers.
  • Careful, follow correct procedures, know...

Other

**1. Position Information