HR Support Administrator

Your tasks

About the Role We are currently recruiting for an experienced HR Support Administrator to join a busy HR team on a temporary 2-month contract.

You will play an important role in supporting employee relations matters, ensuring HR policies and procedures are applied consistently, and helping deliver an efficient, customer-focused HR service.

• Act as a first point of contact for managers and employees regarding HR casework and people-related enquiries.
• Manage and progress HR cases in line with policies, procedures and employment legislation.
• Provide clear, practical guidance to managers on employee relations and people management matters.
• Identify potential risks and escalate complex or sensitive cases where appropriate.
• Maintain accurate and confidential employee records using HR systems and case management tools.
• Ensure compliance with data protection requirements and relevant statutory obligations.
• Manage multiple cases simultaneously, prioritising workloads and meeting agreed deadlines.
• Work collaboratively with HR colleagues and wider teams to resolve queries efficiently.
• Identify recurring issues and contribute to improvements in HR processes, guidance and service delivery.

Requirements

This is an excellent opportunity for someone with a background in HR case management, ideally within a local authority or public sector environment, who can provide professional, accurate and timely support to managers and employees.

To be successful in this role, you will have:

• Previous experience working within a local authority, district council or borough council.
• Experience in HR, people services or a similar customer-focused support role.
• A good understanding of HR policies, procedures and employment legislation.
• Experience managing HR casework, employee relations matters and competing priorities.
• The ability to provide accurate guidance and recognise when issues need to be escalated.
• Excellent organisational skills and strong attention to detail.
• Confident written and verbal communication skills.
• The ability to handle sensitive and confidential information with discretion and professionalism.
• Experience using HR systems, case management tools and Microsoft Office, including Word, Excel and Outlook.
• A proactive, adaptable and collaborative approach, with a commitment to delivering a high-quality service.

How to apply

If you have local authority HR experience and are available for a temporary assignment, we would love to hear from you.

Other

Please note that this role will initially require you to be based on-site full-time while you complete training, with the potential for this to reduce once you are fully trained.