Volunteer Management Executive
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Key Responsibilities Volunteer Recruitment & Engagement
- Manage volunteer recruitment, interview screening & onboarding
- Maintain volunteer database, schedules & deployment plans
- Coordinate volunteer orientations, briefings & handbook adherence
- Build strong volunteer culture aligned with trauma‑informed values
Programme Support
- Support shelter, events, outreach and community programmes
- Coordinate volunteer logistics, communications & duty fulfilment
- Track volunteer hours, attendance & feedback
Training & Capacity Building
- Conduct briefings on safeguarding, confidentiality, boundaries & crisis response
- Coordinate training sessions and capability development
Administrative & Reporting
- Maintain volunteer records & compliance with safeguarding policies
- Support reporting to management & funding partners
- Improve volunteer processes & experience feedback loops
Requirements
- Diploma/Degree in Social Sciences, Community Development, Communications or related field
- Experience in volunteer or community engagement preferred
- Strong interpersonal, communication & organisation skills
- Compassionate, adaptable, and aligned with social‑service values
- Respect for confidentiality & sensitivity when engaging with survivors