Sales & Operations Administrator

About the company

Office based in Wandsworth Our client is seeking a motivated and engaged Sales & Operations Administrator to join their Operations Team. This is a dynamic, cross-functional role that works closely with the Sales, Marketing, and Finance departments.

Your tasks

You will play a key part in providing operational and administrative support across sales order processing, pricing management, product data compliance, systems administration and customer service. The role ensures the accurate management of orders, pricing, product information and regulatory requirements while delivering a positive and efficient customer experience.

SALES ORDER PROCESSING & CUSTOMER SUPPORT Process outbound sales orders accurately and efficiently, acting as an additional point of contact for sales order enquiries. Resolve delivery issues and customer queries in a professional, timely and customer-focused manner, ensuring a high standard of service at all times.

SALES SYSTEM PRICING MANAGEMENT Work closely with the Operations, Marketing and Sales teams to maintain accurate and up-to-date pricing within the ERP system. Ensure pricing structures remain aligned with commercial requirements, ABV-related duty changes and relevant legislative developments.

PRODUCT & DATA COMPLIANCE Support the maintenance of accurate product, logistics, waste packaging and regulatory data across company systems. Assist with the administration and reporting requirements for Extended Producer Responsibility (EPR), Deposit Return Schemes (DRS) and other regulatory obligations as they are introduced or amended.

SYSTEMS & DATA MANAGEMENT Make extensive use of the company's ERP system, Power BI and Microsoft Excel to support day-to-day operations, reporting and data analysis. Assist in maintaining data accuracy and identifying opportunities for process improvement.

SHIP TO ORDER (STO) & EN PRIMEUR DISTRIBUTION Provide administrative and operational support for Ship to Order (STO) programmes and En Primeur campaigns, helping to ensure the accurate coordination, tracking and fulfilment of customer orders.

Requirements

Knowledge of duty regulations, Extended Producer Responsibility (EPR) and compliance requirements would be advantageous. Previous experience in pricing administration, data management, order processing or a similar operational role is desirable

CANDIDATE PROFILE

• Supremely organised, efficient, and detail-oriented
• A proactive self-starter with strong common sense

• Able to thrive in a fast-paced, collaborative environment
• Personable, reliable, and enthusiastic with a hands-on approach

• Skilled in Microsoft Excel (minimum: advanced formula writing, XLOOKUPs and Pivot Tables)
• Experience with ERP systems, ideally Bevica (Microsoft Navision, Dynamics 365) and Power BI

• Strong in time management and self-accountability
• Clear and confident in both written and verbal communication

• Positive, high-energy and outgoing

Other

Disclaimer: Due to the high amount of interest that we receive for each of our roles, we are unable to respond to each application individually. If you do not hear back from one of our consultants within 14 days then, unfortunately you have not been shortlisted for this role.