After-Sales Executive - On-site work modality

Your tasks

Success Engineering and Technical Resolution: You will be the first line of resolution. You must have the ability to diagnose integration problems, understand APIs and bot logic before escalating to support. The purpose is for technical doubts to be resolved initially at your level.

Value Management: You will not report activities; you will report results. You will design success plans together with the client to ensure that our solution impacts their financial and operational KPIs.

Data Architecture and Advanced BI: You will design and deploy dashboards in Power BI that translate large volumes of data into strategic decisions. You don't just make the graph; you explain the story behind the data.

Churn Mitigation: You will use predictive analysis on client health indicators to intervene before the risk becomes critical.

Requirements

Technical Interlocutor: You will sit at the table with our clients' development teams to align and understand technical roadmaps, ensuring that our solution is robust and scalable within their infrastructure.-Requirements- Minimum education: Higher education - Bachelor's degree 4 years of experience Languages: English Age: From 28 years onwards Knowledge: Ability to advise, Engineering, Artificial intelligence, Support, Resolution, Customer service Keywords: directivo, mando, gobierno, regencia, executive, managing, ejecutivo