Branch Administrator - Office Employee
Machine translation — original language: Greek.Show original
Carglass®, the leading company in the field of automotive glass replacement, is interested in filling the position of Branch Administrator, in a store in the area of Nea Smyrni.
Position Responsibilities:
- Receives and processes customer bookings and inquiries in a timely manner, provides quotes and information as appropriate, and exceeds service standards
- Receives and resolves customer complaints
- Maintains knowledge of the services we offer and the technical aspects of the products, to support the provision of excellent customer service
- Understands and communicates our competitive advantage to the customer, in order to provide excellent customer service
- Management of issues and exploitation of opportunities
- Invoicing and resolution of store pending matters. Creates and maintains electronic and non-automatic files, records all relevant information, and ensures absolute accuracy throughout
- Recognizes and maximizes sales opportunities, while simultaneously ensuring a consistently warm and professional approach
- Ensures that every potential customer leaves as an advertiser
Required Qualifications:
- Graduate of a Technical School of engineers/panel beaters or TEI/AEI or High School Graduate
- Previous professional experience (desirable, not mandatory)
- Self-motivation
- Car driver's license (mandatory)
- Fulfilled military obligations (for male candidates)
- Good knowledge of English
- Very good knowledge of computer operation & MS Office (Excel, Office, Power Point)
- Technical knowledge related to the automobile will be appreciated
Benefits:
- Remuneration according to qualifications and experience
- Continuous training and development
- Opportunities for professional growth within the company
- Additional medical/pharmaceutical insurance coverage