Clinic Operations Specialist

Maintain confidentiality of all records, access to client systems and portals, and adhere to company/client SOPs.

Patient Data: Collect and verify patient demographics, contact details, insurance, and visit reasons.

Scheduling: Book and modify appointments based on provider availability, visit types, and insurance rules.

Communication: Speak and message patients clearly and professionally.

Escalation: Spot urgent clinical signs and pass them to providers right away.

Documentation: Keep records correct and up to company standards.

Verification: Check insurance eligibility and benefits before services.

Fluent in English listening, comperhension and conversation minimum B2 level.

Touch Typing with 40 wpm and 95% accuracy.

Prior knowledge and experience in US Healthcare practice.

Ability to work nightshifts.

Tech savvy, BYOD ready to use laoptop/desktop.

Stable internet and power connection.