Patient Service Associate (Part Time) / Diploma / 2 Yrs Exp / Central / Food and Hygiene Cert

Key Responsibilities

• Manage patients’ meal orders, meal delivery and tray collection.
• Coordinate with the kitchen, dietetics team and other departments to ensure accurate meal service.
• Follow all procedures and guidelines related to patient meal services.
• Provide friendly and professional customer service to patients in the wards.
• Attend to patients’ enquiries, complaints and feedback promptly.
• Ensure patients’ needs and concerns are properly addressed.
• Meet the department’s service and performance standards.
• Attend required training and assist in training new staff.
• Guide new staff on customer service procedures and the EMOS system.
• Perform other operational and administrative duties assigned by the supervisor or management.

Requirements

• Minimum diploma
• 2–5 years of relevant experience, preferably in customer service or the service industry.
• Food and Hygiene Cert is a MUST
• Good communication and interpersonal skills.
• Customer-focused and service-oriented.
• Able to work independently and as part of a team.

Interested applicants, please WhatsApp only to 8088 5409 and provide the following details:

1. Name as per IC:
2. Nationality:
3. Commitment period:
4. Can work how many days per week:
5. Start Date:

We regret that only shortlisted candidates will be notified.

EA License Number: 23C1730