Patient Service Associate (Food Services) / Diploma / 2 Yrs Exp / Central

Key Responsibilities Manage patients’ meal orders, meal delivery and tray collection. Coordinate with the kitchen, dietetics team and other departments to ensure accurate meal service. Follow all procedures and guidelines related to patient meal services. Provide friendly and professional customer service to patients in the wards. Attend to patients’ enquiries, complaints and feedback promptly. Ensure patients’ needs and concerns are properly addressed. Meet the department’s service and performance standards. Attend required training and assist in training new staff. Guide new staff on customer service procedures and the EMOS system. Perform other operational and administrative duties assigned by the supervisor or management. Requirements Minimum diploma 2–5 years of relevant experience, preferably in customer service or the service industry. Good communication and interpersonal skills. Customer-focused and service-oriented. Able to work independently and as part of a team. Interested applicants, please WhatsApp only to 8088 5409 and provide the following details:

Name as per IC: Nationality: Commitment period: Can work how many days per week: Start Date:

We regret that only shortlisted candidates will be notified.

EA License Number: 23C1730