Executive Assistant to CEO (Banking Environment)

This is a perm role hire for one of our client

The Executive Assistant provides high-level executive and administrative support to the Managing Director | Chief Executive. This is to enable the Managing Director | Chief Executive to focus on business, client, people and strategic priorities.

The role requires strong judgment, discretion, organization and a high degree of ownership. The Executive Assistant is expected to anticipate requirements, manage competing priorities and ensure that commitments, meetings and follow-ups are executed efficiently.

Job Description

1. Executive & Calendar Management

• Manage the Chief Executive’s calendar, appointments and daily schedule.
• Prioritize meeting requests based on urgency and business importance.
• Proactively identify and resolve scheduling conflicts.
• Ensure the Chief Executive is appropriately briefed and prepared for upcoming meetings and commitments.
• Protect the Chief Executive’s time by appropriately managing and prioritizing requests.

1. Meetings & Follow-Through

• Coordinate management, business, client and other internal and external meetings.
• Prepare agendas, meeting materials and other required documentation.
• Record key action items where required and maintain an effective follow-up system.
• Track commitments and deadlines and proactively remind relevant parties of outstanding deliverables.
• Ensure meeting logistics, rooms, calls and materials are ready in advance.

1. Travel & Logistics

• Coordinate domestic and international business travel, including flights, hotels, ground transportation, visas and detailed itineraries.
• Anticipate travel requirements and ensure arrangements are completed well in advance.
• Manage changes or disruptions promptly and independently.
• Coordinate schedules with internal teams, clients and external stakeholders around business trips.

1. Communication & Stakeholder Coordination

• Serve as a key point of coordination between the Chief Executive and internal and external stakeholders.
• Liaise professionally with senior management, clients, regulators, business partners and colleagues across the company
• Screen, prioritize and appropriately route requests requiring the Chief Executive’s attention.
• Draft and prepare correspondence, presentations and other communications as required.
• Exercise appropriate judgment on matters requiring immediate escalation.

1. Executive Office Administration

• Maintain an organized and efficient Executive Office.
• Manage confidential records, correspondence and documents.
• Process expense claims, invoices and other administrative requirements accurately and on time.
• Maintain appropriate filing and tracking systems.
• Coordinate visitors, client meetings, management events and executive functions.

1. Confidentiality & Professional Judgment

• Handle highly sensitive business, client, employee and management information with strict confidentiality.
• Exercise sound judgment and discretion in dealing with information and stakeholders.
• Maintain appropriate professional boundaries and safeguard confidential information at all times.

1. Business & Ad Hoc Support

• Assist the Chief Executive with special projects and business initiatives as required.
• Coordinate with different functions to obtain information, reports and materials requested by the Chief Executive.
• Provide administrative support for management meetings, business reviews, town halls and other executive activities.
• Work closely with other Executive Assistants and provide appropriate backup coverage when required.
• Perform other responsibilities reasonably required to support the effective functioning of the Chief Executive’s Office.

Key Requirements:

• Minimum 5 years of relevant Executive Assistant or senior administrative experience, preferably supporting C-suite or senior management.
• Experience in banking, financial services or a similarly fast-paced professional environment preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• High degree of discretion, integrity and maturity.
• Strong attention to detail and follow-through.
• Ability to prioritize independently and manage multiple competing demands.
• Comfortable dealing with senior executives, clients and other high-level stakeholders.
• Strong proficiency in Microsoft Outlook, Word, Excel, PowerPoint and Teams.
• Able to work effectively in a fast-paced environment where priorities may change at short notice.

Key Competencies

• Ownership – Takes responsibility for matters through completion rather than waiting for repeated instructions.
• Anticipation – Thinks ahead and identifies what the Chief Executive will need before being asked.
• Prioritization – Understands what is urgent, what is important and what can wait.
• Follow-through – Tracks commitments and ensures matters do not fall through the cracks.
• Judgment – Knows what can be handled independently and what needs to be escalated.
• Discretion – Maintains strict confidentiality and demonstrates maturity in handling sensitive information.
• Responsiveness – Responds promptly and reliably to changing business requirements.
• Professional presence – Represents the Chief Executive’s Office appropriately with clients, senior management and colleagues.

Measures of Success

Success in the role will be demonstrated by:

• Effective management and prioritization of the Chief Executive’s schedule.
• Timely and accurate completion of travel, meetings and administrative requirements.
• Minimal missed deadlines, appointments or follow-ups.
• Strong tracking and closure of action items.
• Ability to anticipate requirements with limited supervision.
• High accuracy and attention to detail.
• Appropriate handling of confidential and sensitive matters.
• Positive feedback from the Chief Executive and key internal and external stakeholders.
• Reliable backup and continuity of Executive Office support during absences.

Interested applicants, please click " APPLY NOW " We regret to inform you that only shortlisted candidates will be notified. By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Joselito ||| EA Registration: R251265801