waiter/waitress
Education:
Secondary (high) school graduation certificate.
Work setting:
- Restaurant.
- Urban area.
- Retirement home.
Tasks:
- Must be of legal age to mix and serve alcoholic beverages.
- Address customers' complaints or concerns.
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
- Describe menu items including daily specials for customers.
- Enforce provincial/territorial liquor legislation and regulations.
- Advise on menu selections.
- Balance cash and record sales.
- Clear and clean tables, trays and chairs.
- Describe and advise on wine selection.
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
- Serve food and beverages.
- Take orders and relay to kitchen and bar staff.
- Assist clients/guests with special needs.
- Provide customer service.
Supervision:
No supervision responsibility.
Computer and technology knowledge:
SQuirreL.
Security and safety:
Criminal record check.
Transportation/travel information:
- Own vehicle.
- Public transportation is available.
Work conditions and physical capabilities:
- Bending, crouching, kneeling.
- Physically demanding.
- Standing for extended periods.
Personal suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Initiative.
- Organized.
- Reliability.
- Team player.
Screening questions:
Are you available for shift or on-call work?.
Employment terms options:
- Evening.
Experience:
2 years to less than 3 years.
Employment terms options:
- Flexible hours.
- Day.
- Weekend.