SALES ADMINISTRATION ASSISTANT (M/F)

For more than 30 years, the CAREA group, a European leader in its markets and strongly integrated, has made innovation its trademark and illustrates its industrial know-how and expertise in composite mineral material through the perpetual development of new products in the field of: Façade cladding "Sanitary" product lines

The group has 3 industrial sites in France, a technical center and an approved training center for professionals "CAREA SCHOOL" as well as two research and development laboratories. The group uses exclusive materials developed by CAREA from its own laboratories, allowing for the constant improvement of its materials.

You report to the supply chain manager and intervene in support of the sales teams (price offers). Your main missions will be for DIY large-scale retailers in France and for Export (mainly in Germany) as well as for websites:

• order registration and Management of EDI order integration and validation of prices/deadlines/references
• customer order monitoring: answering customers on technical questions, delivery deadlines
• management and monitoring of the order book

You will handle after-sales service (SAV) and will be in contact with the sales, administrative, and logistics teams. You will process credit notes with the accounting department. You will regularly participate in meetings with the production department and in weekly meetings with the Supply chain Manager.

You are organized, rigorous, autonomous, and possess good interpersonal skills. Furthermore, you are very comfortable on the phone and demonstrate an excellent sense of customer service. In addition, you speak and write advanced German and intermediate English.