Account Manager – Client Servicing

Key Responsibilities

• Act as the main point of contact for assigned clients.
• Build and maintain strong, long-term client relationships.
• Understand client requirements, campaign objectives, and business needs.
• Prepare and communicate client briefs to internal teams.
• Coordinate with project managers and execution teams to ensure successful campaign delivery.
• Follow up on project progress and provide regular client updates.
• Handle client feedback, requests, and concerns professionally.
• Prepare client presentations, proposals, and campaign reports.
• Ensure client satisfaction and identify opportunities to expand existing accounts.
• Manage multiple client accounts and maintain clear communication throughout project execution.

• 3–5 years of experience in Account Management or Client Servicing within a Marketing, Advertising, BTL, or Activation Agency.
• Previous experience managing clients and coordinating marketing campaigns is mandatory.
• Good understanding of BTL marketing, brand activations, and event execution.
• Excellent communication, presentation, and interpersonal skills.
• Strong client relationship management and problem-solving abilities.
• Ability to manage multiple accounts and priorities simultaneously.
• Strong follow-up skills and attention to detail.
• Very good command of English, both written and spoken.
• Proficiency in Microsoft Office, particularly PowerPoint and Excel.
• A proactive, responsible, and client-oriented mindset.

Important: Previous client servicing experience within a marketing or advertising agency is mandatory.