Studio Manager

Key Responsibilities

• Manage all aspects of studio operations, including class scheduling, client registration, inventory management, and studio cleanliness.
• Ensure all studio equipment and facilities are well-maintained and functioning optimally.
• Develop and implement marketing strategies to increase client acquisition and studio revenue.
• Drive direct sales, provide consultations to prospective clients, and ensure client satisfaction through friendly and professional service.
• Handle client complaints and feedback, and communicate relevant insights and recommendations to management.

Qualifications

• Education: Minimum Diploma (D3) or Bachelor's Degree (S1) in Business Management, Healthcare Administration, or a related field.
• Experience: At least 2 years of experience in operations management, preferably in the fitness or healthcare industry.
• Proficiency in Mandarin is a strong advantage (preferred but not required).
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build and maintain positive relationships with clients and team members.
• Ability to work independently as well as collaboratively within a team.
• Proficient in computer applications and relevant software (e.g., Microsoft Office and studio management software).
• Basic knowledge of Pilates and fitness.
• Eagerness to learn, grow, and continuously develop professionally.

Skills: Teamwork, Leadership, Microsoft Office, B2C Sales, B2B Sales