Fcc Subject Matter Expert - Process Mapping
Key responsibilities
- Process mapping requirements
Map financial crime risk processes end-to-end across various segments, units, and teams. Process maps must include activities, decision points, handoffs, and dependencies. Processes should be documented using a standard methodology. Identify and map MI / KPI / KRIs related to the processes and the governance forums to which they are reported, including oversight responsibilities.
- Stakeholder engagement
Engage process owners, risk owners, compliance teams, governance, and operations to validate process flows. Facilitate workshops and walkthroughs to ensure accurate representation of current-state processes.
- System and data identification
Identify all systems, tools, and data sources used within each process. Document manual vs. system-driven steps and data handoffs.
- Risk and control visibility
Capture key risk points, controls, approvals, and escalation paths within each process. Ensure alignment with financial crime regulatory requirements.
- AI & automation readiness
Highlight manual, repetitive, and decision-heavy steps suitable for AI or automation. Identify process steps that rely on rules, thresholds, or judgement which could benefit from AI models.
- Consistency & standardisation
Identify process variations across business units. Recommend opportunities for process standardisation and consolidation, where feasible.
- Documentation & deliverables
Provide validated, process owner sign-off process maps, process narratives, and RACI views. Deliver outputs in a reusable, audit-ready format suitable for future AI and transformation initiatives. Report progress and outcomes to key sponsors including compliance and respective process owners.
- Knowledge transfer
Ensure proper handover and walkthroughs so internal teams can maintain and evolve the process maps.