Villa Supervisor

Villa Operations Supervisor (Luxury Property) 📍 Bali – (Uluwatu / Canggu / Ubud / Jimbaran)

About the Role

We are seeking a highly driven and detail-oriented Villa Operations Supervisor to oversee daily operations of our luxury villa portfolio in Bali. This role requires strong leadership, operational excellence, and a hospitality mindset focused on delivering exceptional guest experiences.

Key Responsibilities

Lead and supervise daily villa operations (Housekeeping, Engineering, Guest Service)

Ensure property standards meet luxury hospitality benchmarks

Conduct pre-arrival inspections and quality assurance checks

Handle guest relations, special requests, and complaints professionally

Coordinate scheduling, staff training, and performance monitoring

Control operational expenses and inventory management

Prepare daily/weekly operational reports to management

Maintain strong communication with owners and management team

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Qualifications

Minimum 2 years experience in supervisory role within hotel, resort, or luxury villa environment

Strong leadership and team management skills

Fluent or conversational English required

Excellent problem-solving and decision-making ability

High attention to detail and service-oriented mindset

Ability to work under pressure and meet performance targets

Based in Bali

What We Offer

Competitive Salary (Rp 5,000,000 – Rp 8,000,000 depending on experience)

Performance-based incentives

BPJS Kesehatan & Ketenagakerjaan

Professional work environment

Career growth opportunity within expanding villa portfolio

Skills: Leadership, Customer Service, Hotel Cleaning