Store Supervisor

Activities

Managing staff within the store, coordinating the shipping of goods, setting up displays, and assisting customers and staff during business hours.

Manage retail staff, including cashiers and people working on the floor.

Ensure pricing is correct.

Work on store displays.

Coach, counsel, train, and discipline employees.

Evaluate on-the-job performance.

Ensure merchandise is clean and ready to be displayed.

Maintain inventory and ensure items are in stock.

Keep up with fluctuating supply and demand.

Ensure promotions are accurate and merchandised to the company’s standards.

Ensure standards for quality, customer service and health and safety are met.

Collect local competitors’ prices.

Maintain store's cleanliness and health and safety measures.

Organize and distribute staff schedules.

Help retail sales staff achieve sales targets.

Handle customer questions, complaints, and issues.

Requirements

Educational Qualifications: High School Diploma

Work Experience: Minimum of 0-2 years of experience in the same or related field

Behavioural Competencies:

Reporting skills

Microsoft Office skills

Managing processes

Organization

Analyzing information

Professionalism

Communication skills

Problem solving

Supply management

Inventory control

Verbal communication