Observability and Platforms Engineer

About the company

Capital Empresarial Horizonte, a Mexican company specializing in Human Resources and Information Technologies, requests: Observability and Platforms Engineer To work in Guadalajara, Hybrid Scheme (2 days on-site and 3 days home office), Conversational English required.

Your tasks

• We are looking for an Observability and Platforms Engineer with experience in software development, application monitoring, and technological platform operation. You will be responsible for implementing enterprise observability solutions, developing automation processes with Generative Artificial Intelligence (GenAI), and collaborating on the development of modern applications in cloud-native environments. The ideal person will combine knowledge of telemetry instrumentation, monitoring, backend and frontend development, incident resolution, and technological operations optimization.
• Main Responsibilities: Design, implement, and maintain instrumentation with OpenTelemetry in distributed applications and services. Develop dashboards, metrics, alerts, and monitoring views using Grafana and Prometheus. Participate in the development, integration, support, and operation of solutions related to GCO. Implement and maintain telemetry pipelines for the collection of logs, metrics, and distributed traces. Develop and maintain applications, services, and APIs using Python, Node.js, and Java. Participate in the development of web interfaces with Angular or React.js and integrate them with backend APIs. Implement automation and Generative Artificial Intelligence (GenAI) integration solutions for operational and engineering processes. Deploy and provide support for applications in OpenShift and Linux environments. Integrate applications with NoSQL databases such as MongoDB, as well as with Kafka and messaging platforms. Perform production incident diagnosis, root cause analysis (RCA), and implementation of corrective actions. Apply best practices for secure development, scalability, resilience, maintainability, and observability. Collaborate with development, infrastructure, DevOps, platforms, and business teams. Prepare technical documentation, operating procedures, and implementation standards. Identify opportunities for improvement, automation, and operational efficiency.
• Indispensable Requirements: Hands-on experience in development with Python. Solid knowledge of Grafana and Prometheus for monitoring, metrics visualization, and alert configuration. Experience in the implementation or integration of OpenTelemetry in distributed applications. Experience in development or operations related to GCO. Experience developing applications or APIs with Python, Java, or Node.js. Practical knowledge of frontend development with Angular or React.js. Experience working with Linux and container platforms such as OpenShift. Strong skills in analysis, application debugging, and problem-solving in production environments. Ability to document technical solutions and collaborate with multidisciplinary teams.
• Desirable Knowledge: Development with .NET and JavaScript. Management of MongoDB or other NoSQL databases. Experience with Kafka, event-oriented architectures, and messaging systems. Integration of GenAI solutions and process automation. Knowledge of CI/CD, DevOps, and cloud-native engineering practices. Experience with microservices, distributed systems, and Site Reliability Engineering (SRE) principles.
• We Offer: Salary according to experience, 100% payroll scheme, Statutory Benefits, Superior Benefits (Family SGMM, SV 1 million, Grocery vouchers, 30 days of aguinaldo, PTU).

Requirements

-Requirements-

• Minimum education: Higher education - Bachelor's degree
• years of experience
• Keywords: engineers, ingeniera, ing, engineer