Claims Technician

Job Title: Claims Technician – Southampton Salary: £26,500 Benefits: Discretionary bonus scheme About the Company

A leading global insurance intermediary and specialty broker renowned for its market-leading technical capability and progressive, collaborative culture. Operating within the specialist marine market, this close-knit team handles high-value claims and benefits from the security, resources, and career mobility opportunities of a major international broking group.

Role Summary If you are looking to launch or transition your career into insurance, this newly created position offers an exceptional entry point. Working directly alongside experienced claims executives, you will receive structured, on-the-job training with a clear, established progression pathway towards becoming a Claims Broker or Claims Executive.

Key Responsibilities Register new claims notifications and maintain accurate case records across internal systems, giving you foundational exposure to specialist claims and complex policy structures. Process verified claim payments and prepare bordereaux submissions for specialist medical facilities, developing your understanding of technical accounting, settlement procedures, and financial workflows. Compile regular claims statistics and management information for internal review, sharpening your analytical capabilities and giving you visibility over team portfolio performance. Collaborate on daily case management and administrative actions alongside senior claims executives, providing you with direct mentoring and the practical skills required to progress into a dedicated claims handling role.

Requirements A proactive attitude and strong enthusiasm to develop a long-term career within the specialty insurance sector Strong numerical accuracy and administrative discipline, with solid working proficiency in Microsoft Excel and Word. Effective organisational skills with the capability to manage tasks comfortably and meet set deadlines. Clear communication skills and a team-focused mindset, suited to working closely with colleagues in an office environment.

If this role isn’t quite right, it’s still worth speaking to one of our specialist team, as we may be working on something that hasn’t hit the market yet.

Related Job Titles: Claims Administrator, Claims Assistant, Trainee Claims Handler, Insurance Administrator, Broking Support Assistant

Referral scheme: We pay £250 for any candidate you refer to us that we place. If you know anyone who may be suitable, please let us know.