Senior Business Analyst M/F

Within our ServiceNow expert teams, you would intervene as a Senior Business Analyst on various missions such as:

Accompanying company management in developing their strategy for implementing the ServiceNow platform; Developing and optimizing functional and technical processes, in adherence with ServiceNow platform best practices; Accompanying clients in their functional and technical choices regarding different ServiceNow modules; Optimizing operational processes, evaluating their maturity, and identifying and evaluating efficiency gains; Designing the most relevant technical and functional solutions while respecting best practices.

Your profile: Master's degree (BAC+5) from an engineering school in computer science, software engineering, or equivalent A minimum of 5 years of experience as a Business Analyst In-depth mastery of the ServiceNow platform in terms of architecture and technical implementation, as well as in the implementation of ServiceNow products in one or more modules (FSM, HR, CSM...) and in platform configuration. Experience in distributed models, in agile, and on fixed-price engagements Excellent communication skills and ability to work in a team. Ability to propose value-added solutions without losing sight of project challenges and deadlines Good interpersonal skills and leadership skills Ability to work autonomously within a technical team and to interact with all project stakeholders (client, provider...), in a Scrum agile context English level allowing for effective understanding and communication in an international context