Insurance Distribution Governance, Risk Assessment &Remediation Consultant

CAPGEMINI SINGAPORE PTE. LTD.Singaporemycareersfuturepublished 10/13/2026

We are seeking an experienced Insurance Distribution Governance, Risk Assessment & Remediation Consultant to support distribution channel transformation and transition initiatives. The role will focus on governance, change coordination, business impact assessment, transition readiness, and remediation activities across distribution and tied-agent channels.

The successful candidate will work closely with business, operations, technology, compliance, and distribution stakeholders to ensure delivery milestones, risks, dependencies, and business impacts are effectively managed throughout the transition lifecycle.

Key Responsibilities

  • Coordinate end-to-end distribution and tied-channel change initiatives across transition, business-as-usual, optimization, and strategic programs.
  • Maintain integrated project plans, execution dashboards, RAID logs, action trackers, dependencies, decisions, and governance documentation.
  • Track delivery progress and proactively engage stakeholders to ensure timely completion of key milestones and deliverables.
  • Conduct and coordinate business impact assessments across people, process, systems, and data.
  • Work with stakeholders to identify impacts to operating models, customer journeys, procedures, controls, reporting, data governance, training, and system access.
  • Support business analysis activities, including requirements gathering, impact analysis, process documentation, and future-state solution design.
  • Coordinate testing activities, including UAT planning, test scenario preparation, execution tracking, and issue resolution.
  • Liaise with business users, technology teams, vendors, and external partners to manage dependencies and delivery readiness.
  • Support transition readiness activities and maintain a consolidated view of requirements, solutions, risks, owners, and delivery status.
  • Coordinate updates to distribution agreements, customer communications, forms, digital assets, reporting inventories, and distribution-related systems.

Requirements

  • Experience in insurance, financial services, or regulated industries.
  • Strong project coordination, governance, and stakeholder management skills.
  • Experience conducting business impact assessments, process analysis, and remediation activities.
  • Understanding of distribution channels, agency operations, customer servicing, or insurance operations.
  • Experience managing RAID logs, project plans, dependencies, and governance reporting.
  • Familiarity with business analysis, requirements management, and testing activities.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent communication and stakeholder engagement capabilities.
  • Experience with insurance transformation, remediation, migration, or transition programmes.
  • Knowledge of insurance distribution, tied agency channels, customer journeys, and regulatory requirements.
  • Experience working with cross-functional business and technology teams.
  • Understanding of change management, target operating model design, and operational readiness activities.

If you have experience managing complex insurance transformation initiatives and enjoy working across governance, risk, business analysis, and delivery coordination functions, we would like to hear from you.