Change & Transformation Coordinator
We are looking for a proactive and organized Change & Transformation Coordinator to support business and technology change initiatives across Distribution/Tied Channels. The role involves coordinating project activities, governance, stakeholder communication, impact assessments, testing support, and transition readiness to ensure successful delivery with minimal business disruption. Key Responsibilities Coordinate end-to-end change initiatives, including business transformation, operational improvements, and transition activities. Maintain project plans, dashboards, status reports, RAID logs, action trackers, and governance documentation. Work closely with business, operations, technology, and external partners to track progress and manage dependencies. Conduct and coordinate impact assessments across people, process, systems, and data. Support business analysis activities, including requirements gathering, documentation, and solution reviews. Coordinate User Acceptance Testing (UAT), including test planning, execution tracking, and issue management. Facilitate project meetings, prepare meeting minutes, and follow up on actions and deliverables. Manage stakeholder communications and provide regular updates on project status, risks, and key decisions. Ensure transition readiness by tracking updates to procedures, forms, communications, reporting, and related business processes. Serve as the central point of coordination, maintaining an accurate view of requirements, owners, dependencies, and delivery status. Requirements 5+ years of experience in Project Management, Change Management, PMO, Business Analysis, or Transformation roles. Strong project coordination and stakeholder management skills. Experience managing RAID logs, project plans, and governance activities. Good understanding of business processes, requirements management, and testing/UAT. Excellent communication, documentation, and organizational skills. Experience in Insurance, Financial Services, or large-scale transformation projects is preferred.