AWS Support Engineer
About the company
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 byAvtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
#BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage.
Your tasks
WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
Responsibilities: • Provide L1, L2, L3 support to various Post Trade Processing applications (Middle-Office, back-office, Settlements). • Work on service requests using the Incident / Problem / Service management workflow, raised by business users and provide resolution. • Work closely with SME's on any such requests as per the needs. • Work independently and represent status on different tasks with SME’s. • Implement methods for continually improving the support systems/processes. • Provide application and system monitoring. • Handle Change Management. • Provide release management services. • Perform fail-over and manage disaster recovery activities. • Support day-to-day operational activities across multiple Post Trade Processing applications and ensure timely resolution of issues. • Coordinate with internal teams and stakeholders to maintain service quality and application availability. • Monitor application performance and proactively identify potential risks that may impact business operations. • Participate in incident triage, root cause analysis, and follow-up actions to prevent recurring issues. • Assist in maintaining operational documentation and support procedures in line with organizational standards.
Requirements
Skills: • Production Support / Dev Ops / SRE (Min 4 years of experience) • AWS and Snowflake • DevOps/ SRE • Various RDBMS (Oracle, MS SQL Server, Sybase etc) • Batch Job Schedulers (TWS / Autosys) • Operating System - Windows and UNIX • Scripting (Python). • Incident Management
Good to have: • Prometheus/ Grafana • Knowledge of Capital Markets (Trade lifecycle, Settlement process) • Knowledge of SWIFT • Knowledge of Settlement Applications • Familiarity with enterprise support environments and operational best practices.
What we offer
CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
Other
Job Title: AWS Support Engineer
Role Description Job Title: AWS Devops Support
Location: Sarjapur, Bengaluru, Hinjewadi Phase 1 - Pune
Shift Time: EMEA
If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.