IT Specialist - Technical Support (m/f/d) (IT Specialist - System Integration)

Canfield Scientific GmbH Founded in 1987, Canfield Scientific is today the leading specialist for the development and distribution of innovative technologies in medical imaging. More than 250 employees work at locations including the USA, Germany, Italy, Australia, and the Netherlands for customers from the pharmaceutical, biotechnology, cosmetics, and medical technology industries.

Clinical research institutes, health centers, private clinics, as well as cosmetics and wellness centers worldwide, rely on highly advanced imaging procedures from Canfield for the medical and aesthetic treatment of their patients.

We are already thinking about tomorrow today. Therefore, in the development of optimal solutions for diagnostic support, we rely on a unique combination of artificial intelligence - such as self-learning systems in neuroinformatics, pioneering optical processes, and state-of-the-art IT. This allows us to find the respective optimal solution for our customers and set new standards in aesthetic and medical imaging. We are looking for the earliest possible date at the Bielefeld location for a Technical Customer Service / Technical Support & IT (m/f/d) | Full-time Telephone support for users regarding hardware and software problems Analysis and elimination of user and software errors Installation of hardware and software via remote maintenance and on-site Processing of customer tickets and documentation of all inquiries in our CRM system Active cooperation with competent colleagues from other departments

Ideally a completed IT training as Fachinformatiker or comparable training with professional experience Strong communication skills when dealing with customers Very good IT skills (PC, MS Windows, Network, MS Office) Manual dexterity as well as technical understanding Good English skills (spoken and written)

You can expect a demanding, independent activity in an international company that offers you great personal freedom and development opportunities in a collegial team You will work in an international environment Flat hierarchies and teamwork ensure that you can optimally contribute and expand your knowledge

We offer you

A pleasant, appreciative working atmosphere in a company with a successful corporate culture Subsidies for company pension schemes and capital-forming benefits Bike leasing, subsidy for the Deutschland-Ticket Good connections to public transport, employee parking for cars and bicycles

Career at Canfield - Growing together As a world market leader, we have the ambition to exceed the expectations of our national and international customers every single day. In order to live up to this philosophy in the future, we are looking for employees who want to write the success story of our company together with us. Team-oriented work and an optimal, pleasant working environment ensure a balanced work-life integration and are an integral part of our corporate culture, which enables the free development of our employees. Whether apprentices, graduates, or professionals: We promote the personal and professional development of our employees and stand for fair, respectful treatment.