retail store supervisor

Education:

Secondary (high) school graduation certificate.

Work setting:

Retail business.

Tasks:

• Assign sales workers to duties.
• Hire and train or arrange for training of staff.
• Authorize payments by cheque.
• Authorize return of merchandise.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.
• Manage cash.

Supervision:

16-20 people.

• Cashiers.
• Retail salespersons and sales clerks.
• Staff in various areas of responsibility.

Area of specialization:

Retail store.

Transportation/travel information:

Public transportation is available.

Work conditions and physical capabilities:

Fast-paced environment. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Bending, crouching, kneeling.

Personal suitability:

• Accurate.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Dependability.
• Excellent written communication.
• Initiative.
• Judgement.
• Ability to multitask.

Screening questions:

1. Are you available to start on the date listed in the job posting?.
2. Are you currently a student?.
3. Do you have experience working in this field?.
4. Do you have the required certifications listed in the job posting?.
5. Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

Early morning. Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

Morning. Day. Weekend. Overtime required.

Health benefits:

• Dental plan.
• Health care plan.

Financial benefits:

Group insurance benefits.

Other benefits:

• Deferred Profit Sharing Plan (DPSP).
• Free parking available.
• Wellness program.

Support for youths:

• Participates in a government or community program or initiative that supports youth employment.
• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.