customer relations clerk

Education:

Secondary (high) school graduation certificate.

Tasks:

• Act as spokesperson for an organization.
• Answer written and oral inquiries.
• Gather, research and prepare communications material.
• Address customers' complaints or concerns.
• Answer inquiries and provide information to customers.
• Arrange for refunds and credits.
• Perform general office duties.
• Receive and log complaints.
• Explain procedures, risks and benefits to clients.
• Maintain and manage digital database.
• Answer clients' inquiries and provide information.
• Provide customer service.

Screening questions:

• Do you have experience working in this field?.
• Do you meet the language requirements listed in the job posting for the position (English or French)?.

Experience:

2 years to less than 3 years.

Employment terms options:

• Morning.
• Day.

Health benefits:

Health care plan.

Other benefits:

• Free parking available.
• On-site amenities.
• On-site recreation and activities.
• Team building opportunities.