Partnerships & Stakeholder Officer
JOB DESCRIPTION FOR PARTNERSHIPS & STAKEHOLDER OFFICER, CALVARY COMMUNITY CARE The Partnerships & Stakeholder Officer plays a key role in strengthening Calvary Community Care's relationships with donors, volunteers, corporate partners, schools, churches, and community stakeholders. The role is responsible for stakeholder engagement, communications, social media management, fundraising support, and selected corporate services functions, contributing to the organisation's visibility, sustainability, and community impact. KeyResponsibilities Partnerships &Stakeholder Engagement Build, manage, and strengthen relationships with donors, volunteers, corporate partners, churches, schools, and community organisations. Coordinate stakeholder engagement initiatives, appreciation events, volunteer programmes, and partnership activities. Identify and cultivate collaboration opportunities that further C3's mission, programmes, and strategic objectives. Serve as a key liaison for external stakeholders, partners. Support the development and implementation of stakeholder engagement strategies to enhance long-term partnerships. Communications& Digital Engagement Lead and manage C3's communications, social media platforms, and digital engagement initiatives. Develop compelling content that showcases the impact and outcomes of C3's programmes and services. Produce newsletters, annual impact reports, donor communications, website content, social media campaigns, and marketing materials. Strengthen engagement with donors, volunteers, partners, and the wider community through effective storytelling and content creation. Ensure consistency of C3's branding, messaging, and public profile across all communication channels. Fundraising &Events Support the planning and execution of fundraising campaigns, donor engagement activities, and community events. Coordinate fundraising initiatives in partnership with volunteers, committees, and corporate supporters. Assist in donor stewardship, sponsorship management, grant administration, and donor communications. Support the achievement of C3's fundraising and stakeholder engagement goals. Corporate Services& Digitalisation Support digitalisation initiatives and the implementation of technology solutions to enhance operational effectiveness. Coordinate stakeholder databases and ensure data accuracy and integrity. Serve as the organisational liaison for cybersecurity awareness, IT coordination, and digitalisation projects. Coordinate staff engagement activities, training initiatives, and organisation-wide communications. Provide administrative and operational support to ensure the smooth functioning of the organisation. Qualifications& Experience Diploma or Degree in Communications, Marketing, Business, Public Relations, Social Sciences, or a related discipline. At least 2 years of relevant experience in communications, stakeholder engagement, partnerships, fundraising, marketing, customer relations, or the social service sector. Experience in social service, non-profit, community development, or volunteer management environments will be an advantage. Skills &Attributes Strong relationship-building and stakeholder management skills. Excellent written, verbal, and presentation skills. Proficiency in Microsoft 365, digital communication tools, and social media platforms. Strong organisational and project coordination skills with attention to detail. Proactive, resourceful, and able to work independently as well as collaboratively. Passionate about community service and committed to C3's Mission, Vision, and Values. Competencies Must-HaveCompetencies Partnership Management - Level 4/5 Stakeholder Engagement & Management - Level 4/5 Communications & Public Engagement - Level 4/5 Events Planning & Project Management - Level 4/5 Digital Communications & Social Media Management - Level 3/5 Good-to-HaveCompetencies Fundraising & Donor Stewardship Public Relations Management Volunteer Management IT Practices & Digitalisation Implementation Content Creation & Design Critical CoreSkills Communication & Interpersonal Skills - Intermediate Collaboration - Intermediate Decision Making - Intermediate Problem Solving - Intermediate Sense Making - Intermediate Planning & Organising - Intermediate