Wanted: Customer Service Representative (Initial Response) in Netanya
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Machine translation — original language: Hebrew.Show original
We are looking for a Customer Service Representative in the field of computers and printers.
- Answering incoming calls from private and business customers
- Initial diagnosis of the fault and checking product warranty
- Referring the customer to the relevant department (Sales/Support)
- Offering service packages to customers at the end of the warranty period
- Experience in a call center - advantage
- Availability for a full-time position - mandatory (Sun-Thu 8:30-18:00, no Friday)
- Knowledge of Office - mandatory
- Good level of English - mandatory
The position is intended for both men and women. Job location: Netanya