Pre-sales Project Manager (M/F)

About the company

At Cailabs, you don't just manage projects: you contribute to advancing science and transforming cutting-edge technologies into concrete solutions.

In a context of growth for our OGS optical ground station projects and the development of new markets, you will work on demanding technological projects at the crossroads of research and industry, where every achievement has a tangible impact.

Your tasks

YOUR MISSION Within the Product team, you will lead client projects from pre-sales to delivery, with a central objective: guaranteeing customer satisfaction and the fulfillment of our commitments.

Acting as a true interface between our clients and the Cailabs teams, you are the client's internal relay. You ensure that their needs are understood, championed by the teams, and correctly translated into the developed solution and expected deliverables.

You will contribute to the deployment of space projects that are structuring for Cailabs, at the heart of rapidly developing technologies and markets, while managing projects at every stage of their life cycle.

Project Coordination & Management

• Lead client projects from design to delivery: planning, milestone tracking, reporting, and control of costs, deadlines, and quality.
• Prioritize objectives, identify risks, and anticipate potential bottlenecks.
• Coordinate various internal stakeholders and ensure the progress and quality of deliverables.
• Participate in the various project validation stages with the client.

Pre-sales & Client Relations

• Understand client needs and propose adapted solutions in connection with the technical and commercial teams.
• Serve as the primary point of contact for the client throughout the project, based on a logic of transparency, pedagogy, and satisfaction.
• Gradually contribute to project estimation during the pre-sales phase.

Communication & Transversality

• Ensure fluid communication between the different stakeholders: clients and partners, Product team, Technical teams, Operations, and the Commercial team.
• Act as the voice of the client internally and ensure their needs are well understood and taken into account.
• Escalate field feedback and contribute to the continuous improvement of our solutions.

Requirements

Profile Description A graduate of an engineering school or equivalent, you possess a technical background that allows you to work on complex systems.

You have at least 3 years of experience in technical project management, in direct contact with clients.

Ideally, you have worked in telecommunications, optics, photonics, robotics, or more broadly, on complex technological systems. You are capable of quickly gaining expertise in new technical subjects.

You are comfortable in innovative environments and know how to simplify technical subjects for various interlocutors.

You have fluent professional English, both spoken and written.

Your Strengths

• Interpersonal skills: you are comfortable with clients and know how to interact with very different interlocutors, both internally and externally.
• Autonomy and proactivity: you seek out information, take initiative, and drive your projects forward.
• Analytical mindset: you quickly understand complex technical issues and systems.
• Rigor and organization: you know how to prioritize and manage multiple subjects efficiently.
• Agility and resilience: you know how to adapt, manage pressure, and evolve in a demanding environment.