Front Desk Receptionist

Key Responsibilities:

• Delivers excellent service, meticulously coordinates reservations, and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to the Manager when necessary, and relays guests' messages to respective divisions promptly
• Provides any information regarding BYND'S products and services
• Perform any other duties as required and directed by the Manager or Management

Requirements:

• Fresh graduates are welcome to apply.
• Good command of English (spoken and written) and computer literacy
• Excellent communication, approachable and service-oriented attitude
• Able to multi-task, adaptable, high initiative, disciplined, meticulous, well-organized
• Willing to work with shift-based, include working on public holidays

Skills: Customer Service, Teamwork, Hospitality Management, Customer Relations, English Language