Shipping / Customer Service Executive
- Handle and prepare import and export shipping documentation (Land/Air/Sea Freight)
- Liaise with forwarding agents, clients, and the warehouse department.
- To make sure clients' goods are sent on time and send billing of the invoices.
- Responsible for clients' inquiries such as tracking and tracing shipments.
- In charge of administration matters relating to the Air and Sea operation set-up.
- The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.
- The job will require providing the quotation, sales follow, sales forecast, and sales presentation.
- Generate and review sales quotations, order processing, and invoicing.
- Review customer sales orders, proposals, purchase orders, and related information.
- Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.
- Generate price list for sales team, based on information from principals. Monitor &update sales team with relevant information from principals.
- Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.
- Provide admin support where necessary.e.g. filing, data entry, retrieval of documents, or any other duties assigned.
Requirements
- Min. Diploma and above in logistics/ Supply Chain or equivalent
- At least 1-3 years of relevant shipping experience
Lye Chong Herng (R1657957) Business Edge Personnel Services Pte Ltd (96C4864)