School Receptionist with Administrative Support (Hougang)

Contract Period: 1 January 2027 to 31 December 2027 Salary: $2360/Month Working Hours: Mondays, Tuesdays and Thursdays: 7:30am to 5:30pm, including a 1-hour lunch break Wednesdays: 7:30am to 3:30pm, including a 1-hour lunch break Fridays: 7:30am to 3:45pm, including a 1-hour lunch break No work on Saturdays, Sundays and gazetted public holidays Key Responsibilities Reception and customer service Provide customer service suited to the demands of a primary school setting Answer phone calls, manage visitors, take messages, respond to enquiries and give general, useful information, in a very dynamic environment with a high volume of calls Use school equipment such as photocopiers and scanners Handle varied daily requests and queries from parents, pupils, vendors, staff and others Call parents of absent pupils every morning to check on their child’s status Call to pass on messages during ad-hoc and special events Give first-level help to pupils who walk in with needs, including sick and injured pupils (for example, issuing fever patches and cold packs), and escalate a case to office colleagues immediately if it is more than minor Enter incident reports on the iPad using FormSG Handle situations such as pupils vomiting or soiling their clothes, issuing uniforms, sewing on buttons and zips, and arranging snacks Enter latecomer and early dismissal details on the iPad for student attendance General duties Help count, sort and distribute brochures, leaflets and items to teachers and pupils Handle outgoing mail, including pasting stamps and posting letters Record incoming mail in Excel for tracking Help compile School Breakfast coupons when needed Maintain the forms cabinet at the reception, keeping all forms current and topped up Manage deliveries of supplies and equipment, and contact the teacher in charge to collect them Get the appointed Goods Acceptance Officer to sign delivery orders Help print documents from the shared drive Help shred documents Monitor and record students who need to use the school phone Handle students’ lost and found belongings (for example, wallets, pencil cases and POSB Smart Buddy watches) Support any other general admin duties as needed Job Requirements Good communication and interpersonal skills Good team player with initiative Proficient in MS Office (Word, Excel and PowerPoint) 3 years of relevant experience in reception and administration in a school environment

EA License No.: 96C4864 Reg. No.: R22110485 (Shanice Lim Xin Ni)